Shipping Policy

Overview

This shipping policy explains how orders placed on azzaromost-wanted.com are processed and delivered. By placing an order with us, you agree to the terms set out below.

Order processing

Orders are processed within [1–2] working days of payment being confirmed. Working days are Monday to Friday, excluding UK bank holidays.

Orders placed after [2pm], at weekends or on bank holidays will be processed on the next working day. You will receive an email once your order has been placed, and another when it has been dispatched.

Delivery options & costs

Delivery costs are calculated at checkout and shown before you pay.

Delivery times are estimates from the date of dispatch and are not guaranteed.

Where we deliver

We currently deliver to addresses within the United Kingdom. Deliveries to some remote areas, including the Scottish Highlands, Northern Ireland and offshore islands, may take longer.

Fragrances contain alcohol and are classed as restricted items by some carriers, which can limit the delivery services available for certain locations.

Order tracking

Once your order has been dispatched, we will email you a confirmation. Where a tracked service is used, your tracking details will be included in that email so you can follow your parcel.

Packaging

Every fragrance is packed securely to protect the bottle and its box during transit. If your parcel arrives with visible damage, please take photos before opening it and contact us.

Delivery address

Please make sure your delivery address is complete and correct at checkout. If you notice a mistake, contact us as soon as possible. We can only change the address before your order has been dispatched.

We are not responsible for orders delivered to an incorrect address provided at checkout.

Delays

While we do our best to deliver on time, delays can sometimes happen due to carrier issues, severe weather, busy seasonal periods or other events outside our control. If your order is taking longer than expected, please get in touch and we will help.

Lost or damaged parcels

• If your parcel has not arrived within [7] working days of the estimated delivery date, please contact us and we will investigate with the carrier.
• If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the parcel and item.
• Once confirmed, we will send a replacement or issue a refund, as set out in our Refund & Returns Policy.

Failed deliveries

If no one is available to receive your parcel, the carrier will usually leave a card or notification with instructions to rearrange delivery or collect it. Parcels that are not collected may be returned to us, and we may charge for re-sending them.

Contact us

If you have any questions about shipping or your delivery, please get in touch:

Email: support@azzaromost-wanted.com
Contact form: azzaromost-wanted.com/contact-us